FAQ

Business Formal dress code is required. Please make sure you have a coat/sweater at you, because the temperature in the conference room may vary.

To REGISTER for DIGITALIUM please access this link and complete the form as requested.

You have 3 payment methods available to pay for your tickets order: by CREDIT CARD, through BANK TRANSFER and via PAY-PAL.

You will receive further details about each of the methods after applying for one or the other.

All PASSES can be transferred to another person as long as the request is made with at least 10 days before the event.

If you plan on transferring your PASS to somebody else, please e-mail us at contact@digitalium.ro with the e-mail subject: Pass Transfer Request @YourName.

Depending on the availability, you can apply for a ticket UPGRADE.

Send us an e-mail at contact@digitalium.ro with the following subject: Pass Upgrade Request @YourName.

We have 2 ticket categories:

 REGULAR - Access to all keynote speeches, business networking possibility, coffee and lunch breaks;

 VIP- Access to all keynote speeches, VIP seating, business networking possibility, coffee breaks, VIP lunch, VIP Afterparty, a photo opportunity with the speakers.

We deliver the tickets by email to the address associated with the purchase.

Please have your ticket ready to show to our Customer Service representatives at the check-in desks on the event's day.

We accept both: PDF tickets on your phone (recommended) and printed tickets.

Tickets are non-refundable. They can, however, be transferred to another name. (Check Ticketing and Registration, Question #2).

If the ticket wasn't paid in the specified time, the booking request will be deleted from the system by default.

If you’re on our Waiting List, it means that the ticket(s) you were trying to purchase are currently sold out.

If any tickets in your chosen category become available, we will process your request and send you an order confirmation and invoice accordingly. The price of your ticket will match the price at the time you’ve joined the waiting list.

The VAT added to each order works in compliance with the laws of the country in which the event takes place. For example, a ticket to DIGITALIUM will be subject to Romanian VAT.

You need to show your ticket (and your ID) to our Customer Service representatives at the check-in desks. This will let you collect your conference badge.

First, don’t panic!

Make sure you have checked your email for your ticket. You will have received it by email from us.

If you still can’t find it, ask one of our Customer Service representatives for assistance.

If we have the correct attendee information in our database, you’ll be able to collect your conference badge with your ID.

To join the event, all attendees will collect their conference badges upon arrival from our check-in desks located at the entrance of our conference venues.

*Please keep in mind that​ the badge and the bracelet for the event can be picked up only by the person who is attending the event.

*Due to security reasons, it is mandatory that you wear the bracelet received from the organizers at registration.

*The bracelet has to be worn starting with registration and until the end of the event and is only valid if the participant has also the badge.

No, for security reasons, only guests with valid conference badges will be allowed into the conference hall.

We suggest that you bring your ticket, ID, and business cards with you, as well as anything else that would help you make the most of your time at the conference.

Chargers are hard to come by, so a power bank to charge your phone or a tablet would also be useful!

You cannot sell your DIGITALIUM ticket. Doing so will result in a void ticket and the ticket holder will not be allowed at the event. You can, however, transfer it to another guest.

The doors open at 7:00 AM, come early to register.

Registration begins at 7:30 AM. The program starts at 9:30 AM.

*Please keep in mind that​ the badge and the bracelet for the event can be picked up only by the person who is attending the event.

*Due to security reasons, wearing the bracelet that will be given to you by the organizers at the registration process is mandatory.

*The bracelet has to be worn starting with registration and until the end of the event and is only valid if the participant also has the badge.

The GENERAL PASS is offering the opportunity to connect with other attendants by live contact during the coffee breaks & lunch.

If you got the V.I.P. PASS, you get two more options: the V.I.P. Lunch and the V.I.P. After Party. The last two also offer the attendants the chance to network with the speakers.

The V.I.P. Pass is offering you the chance to meet your favourite speakers in person since they might be attending the V.I.P. After Party.

Don't miss your chance to network with your favourite mentor!

- Professional Camcorders and recorders are prohibited in the Conference room.

- Weapons of any kind or objects that can be considered weapons, including toys;

- Tripods for cameras or sticks for making selfie (hands camera extensions for mobile devices are forbidden as well);

- Refrigerated bags or rucksacks larger than 22 inches x 15 inches x width 18 cm high (54 cm x 38 cm x 46 cm);

- Pets or other animals, except for approved animals accompanying people with disabilities, who must remain in the leash and always near their owner;

- Recreation devices such as drones, remote control toys or any other wheel devices other than a briefcase or a briefcase mobility device for the persons with disabilities;

- Glass objects;

- Alcoholic beverages;

- Food and hot drinks;

- Any other articles we identify as harmful or may create a diversion.

Yes! All attendants and their packages must go through a security check at their arrival.

To ensure a safe and special experience for our guests, everyone must wear the access bracelet at all times.

The badges and all other accessories become null and void if modified.

An ambulance will be provided throughout the event. In case you need medical attention, please contact our approved staff.

You can bring only a backpack. Due to security matters, we cannot store luggage that is bigger than a basic backpack.

Also, please keep in mind that unattended luggage will be removed by security agents. Please do not leave your luggage unattended.

The latest updates are on www.digitalium.ro.

This could be due to a few reasons. For example, if a speaker is unable to participate due to a medical emergency, we might have to change the schedule.

Although rare, we reserve the right to make changes to our event schedule and lineup.

Individual changes are not a valid justification for cancelling your ticket for a refund.

For partnership queries please send us an e-mail at contact@digitalium.ro.

If you would like to media-cover DIGITALIUM, please e-mail us at contact@digitalium.ro.

We cannot ensure, however, that you will receive press accreditation since the media collaboration proposals are subject to the company's selection criteria.

No outside food or drinks are allowed at the event.

Water and coffee/tea will be available during the event.

Throughout the conference, there will be breaks when food and beverage will be available.

Although, please keep in mind that food can contain allergens and we are not responsible for related situations. Do contact our staff if you have food allergies.

If you purchased a ticket, we have your contact information and you should be receiving emails from us.

Check your spam filter to see if you have missed our emails. If you have not received anything, please e-mail us at contact@digitalium.ro.

You are receiving emails from us because you have purchased a ticket and/or have subscribed to our newsletter.

Our emails usually contain information relevant to our events, important updates that we want you to know about, or news about our company.

We value your privacy and will not distribute your email address to third parties without your consent.

You can check them here.